By registering with BidBaba or any of its associated domains, you acknowledge that you have read, understood, and agree to all of the terms, conditions, rules, and regulations stated below and anywhere else within this website without reserve or modification.
Registration
You certify that all of the information you have provided to BidBaba on your registration is complete, genuine, truthful, and accurate. You undertake to update and maintain the accuracy of these registration details. If information is deemed to be false, your account will be suspended. Valid photo ID is mandatory for all pickups for first-time buyers.
Username Policy
Please ensure your chosen username is appropriate and may not be considered offensive in any way. If we feel your username is unsuitable, your account will be suspended, and you must register under a new username. Usernames are public, so please do not include sensitive information like your full name or email address. If you use your email address as your username, we will edit it and remove the email suffix. Setting your username to promote outside entities is forbidden.
Contractual Agreement
YOUR BID IS YOUR CONTRACT.
Payment and Pickup
All auction items are payable in person upon pickup, or online, in advance via PayPal/Credit Card. We provide nationwide shipping within Canada and shipping to the Continental US. If you require shipping, please contact us prior to payment, once you receive your invoice. The buyer is responsible for all shipping costs. If the buyer arranges shipping independently, they assume all responsibility for any loss or damages that may occur during shipping. Items can be paid for via cash, debit, credit, or PayPal. A PayPal account is not required for PayPal payments. All items purchased on or before the designated closing date must be paid for and picked up by the designated end date. If an item is not paid for and picked up by the designated deadline, your items will be forfeit, and your account may face suspension or permanent termination. We are reasonable, so please contact us for exceptions. If you require more time, a full payment must be made to ensure your items are not re-listed and your account not suspended.
Removal of Items
All items must be removed from our premises within the payment/pickup deadlines unless agreed upon by BidBaba.
Buyer's Remorse
If you have won an auction item that you no longer wish to buy (buyer's remorse), we allow members to cancel their purchase(s) by paying a restocking fee for each lot they want canceled (unless stated otherwise in listing comments). This fee is 10% of the sale price of the item(s) being restocked, plus taxes. This fee must be received and staff must acknowledge its receipt before any removal and payment deadlines pass. Items may only be canceled prior to receiving the item.
Items paid for and not picked up within 30 days of auction close will be forfeit without refund, to cover storage and handling costs.
In-person item previews for active auction items are available upon request.
Warranty
BidBaba offers a 30-day warranty on items that are NOT being sold "AS IS." "AS IS" items are sold without warranty and will be clearly marked on the item listing. The item's description is nothing more than a general opinion of the item and is not intended as an official appraisal of value or functionality based solely on the visual appearance of the item. BidBaba does not warrant that product descriptions or other contents of our website are accurate, complete, reliable, current, or error-free. If a product offered by BidBaba itself is not as described, your sole remedy is to return it in its original condition. If such an instance occurs, you must contact us within 30 days of receipt of the item in order to obtain approval for a return/exchange. We will not consider returns on items that are assembled, used, or missing the packaging the item(s) were sold with. Contact us if you have issues prior to assembling. This does not include or extend to damage caused by or during the shipping process. Our warranty covers repair or replacement of malfunctioning parts, and on the occasion where we are not able to correct the item, a refund or store credit will be given at the sole discretion of our management staff. We take return fraud very seriously and take every measure to protect ourselves. All returns are at the discretion of management, and if a return is considered abusive of our policies or fraudulent, it will be rejected, and the buyer may be banned from our auctions. If a buyer commits return fraud (swapping items), the buyer will be permanently banned, and a police report will be filed.
Returns Policy
Items may only be returned within 30 days of auction close if first approved via email. Items may only be returned if they are malfunctioning (not working as intended) or were misrepresented in our description. All returns are at our discretion. Returns are only accepted if items are returned in the same condition and completeness they were sold in. Claimed defects must be shown via image or video prior to returning the item. Our warranty does not cover physical damage that occurs while in your possession and/or not present in the listing for the item. Claims for physical damage can only be made at the time of pickup, and you are encouraged to inspect your items while you are on site. Attempting an abusive return or fraud return will result in permanent suspension. Fraud returns will result in criminal charges. In the case that we cannot repair or replace the item, the item may be returned for a refund. Claims must be approved via email prior to returning the item. Warranty claims/returns will not be accepted after the 30-day period for any reason, and this is strictly enforced. There are no returns for any reason for any item marked AS-IS.
Returns Accepted Criteria
Returns are accepted if the following criteria are met:
- Electronic or mechanical item has malfunctioned and/or is not working as intended through normal use within a 30-day period. Item has not been misused, physically damaged, or tampered with while in your possession, and a repair or replacement is not available.
- Item has damage that was not described at the time of sale that would affect use.
- Item is missing crucial components that were not described in the listing at the time of sale.
- Item was not listed as the correct product.
Returns will not be accepted for buyer's remorse: Item does not fit, you purchased the wrong model, you don't like it. Clothing items are all final sale. Request an item preview prior to bidding if you are uncertain or contact us for more info.
Returns will not be accepted if the item is missing any components or packaging it was sold with.
Returns will not be accepted if an item has physical damage that was not present at the time of sale.
Additional Terms
Any items/auctions that are subject to additional terms and conditions will be disclosed by BidBaba in a timely and upfront manner and will be enforced accordingly.
Additional terms and conditions per auction event may be in place that can supersede these general terms and conditions outlined here. They will be clearly outlined on auction event pages.
Pricing and Information
MSRP prices displayed on listings may not be accurate. They are taken from a single readily available source and are subject to fluctuation. This is meant for reference and not as a descriptor of the item, and it is the buyer's responsibility to price check themselves. Returns are not accepted if the buyer finds a cheaper price elsewhere. Generic product information included on listings is for general reference and may or may not be indicative of the specific item you will be receiving or the contents and state of the lot. We are not responsible for inaccuracies included in the generic product information, as it is copied and pasted from an external source for general reference. Refer to our description and pictures for an accurate depiction.
Account Misconduct
Malicious, false, and non-paying buyers/bidders (anyone who bids or is the high bidder on items but has no intention of completing the transaction) will have their privileges revoked and their account permanently banned. Mischief charges may be filed with law enforcement. You must be at least 18 years old to register or use any service provided by BidBaba. If you use this site, you are responsible for maintaining the confidentiality of your account and password and restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account and password.
